SMS Messaging Policy
Last updated: January 2025
Deverse Media LLC d/b/a TryStatus operates TryStatus. Service businesses that use TryStatus may send you optional SMS (text) messages from Deverse Media LLC d/b/a TryStatus related to your repair or service job, such as check-in confirmations, status changes, delay notices, and "ready for pickup" notifications. In most cases, TryStatus is designed to use email or a tracking link first, with SMS as an optional secondary channel when the customer consents.
Service businesses using TryStatus are responsible for obtaining customer consent before sending SMS updates, including at job intake or service-request creation.
Consent to receive SMS updates is not a condition of purchase or service. Customers can still receive service updates by other methods, such as email or a tracking link, even if they do not opt in to SMS.
Message frequency varies based on job progress and how often the business updates your status. Message and data rates may apply according to your mobile carrier plan.
You can opt out of SMS notifications at any time by replying STOP to any message. You can reply HELP from your phone for support information. For additional questions, contact us at support@trystatus.app or use the contact information on trystatus.app.